Meet Your Pledgekeepers

We'd like to introduce you to the dedicated professionals who keep Highland House Apartments running smoothly!

We're here to help you, whether it's with a question about your lease or the need for service in your apartment. Our primary responsibility is to live up to Our Pledge to You and ensure your satisfaction. Please contact any of our Pledgekeepers if you need anything.

Please note that each member of our Service team should have a Home Properties photo ID badge.
Don't hesitate to ask for it!


Property Manager
Phyllis Mann

Leasing Consultant
Aja Johnson

Service Manager
Carlos Rodrigues

Service Technician
B. Tom Xayavong

Service Technician
David Dyer

Office Hours

Monday: 9:00 a.m. - 6:00 p.m.
Tuesday: 9:00 a.m. - 6:00 p.m.
Wednesday: 9:00 a.m. - 6:00 p.m.
Thursday: 9:00 a.m. - 6:00 p.m.
Friday: 9:00 a.m. - 6:00 p.m.
Saturday: 10:00 a.m. - 5:00 p.m.
Sunday: 12:00 p.m. - 5:00 p.m.

Contact Information


Community Office Phone: (781) 961-4047
Community Fax: (781) 986-0075
Email: highland.house@homeproperties.com